Your download link keeps working. If anything goes wrong, just open the link in your order email again - you can come back to it as many times as you like, on any device.
Pick your device
iPhone or iPad Your device
In Safari
- Open the link in your order email and tap Download next to the file you want.
- If Safari asks "Do you want to download…?", tap Download (not "View").
- That's it - the file is saved to the Files app. Open Files, tap Browse, then Downloads to find it.
If the PDF opens on screen instead
- Tap the Share button (a square with an arrow pointing up). In Safari it's at the bottom of the screen; on an iPad, at the top.
- Scroll down the list and tap Save to Files.
- Choose a folder - Downloads or On My iPhone is fine - and tap Save.
Prefer to keep your patterns together like books? In the Share list, tap Books instead and the PDF goes into the Books app.
In Chrome on an iPhone
- Tap Download on the file. A bar appears at the bottom of the screen.
- Tap Open in… (or More), then Save to Files.
Android phone or tablet Your device
In Chrome
- Open the link in your order email and tap Download next to the file you want.
- A message pops up at the bottom of the screen when it's done. Tap Open to look at it now.
- The file is saved in your Downloads folder. Find it any time in the Files app (on a Samsung it's called My Files), or in Chrome: tap the three dots then Downloads.
If the PDF opens on screen instead
- Tap the three dots at the top right.
- Tap Download (the downward arrow). If you don't see it, tap Share and choose Save to Drive or your Files app.
Computer Your device
- Open the link in your order email and click Download next to the file you want.
- It goes into your Downloads folder. Most browsers also show it near the top right of the window - click it there to open it.
- Move it somewhere you'll remember, like a "Patterns" folder.
If the PDF opens in a browser tab instead
Click the download icon in the PDF's toolbar, or press Ctrl + S (⌘ + S on a Mac) and choose where to save it.
If something isn't working
I tapped the link in my email app and can't save anything
Mail apps like Gmail and Outlook (and Instagram or Facebook, if you came from there) often open links in their own little browser, which can show a PDF but not save it. Look for Open in Safari, Open in Chrome or Open in browser, usually behind a … or compass button, then follow the steps above. Your link works just the same in your normal browser.
I downloaded it but can't find it
Look in the Downloads folder of your Files app, or search your device for the pattern's name. If it's really gone, download it again from your order email - that's completely fine.
Printing the template
Open the PDF, tap Share (or File on a computer) and choose Print. Pick Actual size or 100% rather than "Fit to page", so the design prints at the size the pattern says.
I can't find my order email
Search your inbox (and your spam or promotions folder) for Odinaddi. Still nothing? Get in touch with the email address you used and I'll send your files straight over.